Module · Sales quality

Keep account quality up before Allegro notices

Super Seller criteria checked from your own data, per-product ratings and automatic rating requests with measured conversion. And when a low rating lands — you're the first to know.

Account health: the Super Seller criteria

SellerKokpit computes every Super Seller criterion from your data, plus the quality signals Allegro watches: cancellations, returns, the Recommended share, negative ratings and open disputes. Green — relax. Orange — watch it before it turns red.

  • Super Seller criteria self-check
  • Signals: cancellations, returns, Recommended, disputes
  • Trend vs the previous 30 days on every signal
  • Score broken down across 4 rating axes

Super Seller — you meet every criterion

A self-check from your data. Allegro confirms the actual status in the seller panel.

100+ orders (90 days)1,187 orders
≥ 98% recommended98.4% of 62
Average rating ≥ 4.854.93
Cancellation rate ≤ 2%1.6%
Return rate ≤ 5%0.4%

Cancellation rate

Watch

1.6%

612 of 622 delivered

Return rate

Healthy

0.4%

vs 0.6% previously

Recommended

Healthy

98.4%

+0.3 pp · 62 ratings

Score breakdown

4.9362 ratings across 4 axes

Delivery4.94
Description4.92
Service4.95
Delivery cost4.90

Ratings per product — low scores on top

Every rating in one view, filterable by product. Tabs separate the recommenders, the low scores and the ratings with a comment — the ones you actually learn something from.

  • Per-product filter
  • Tabs: recommended / low score / with comment
  • Stars across 4 axes on every rating
  • Link to the order and the buyer
All 512Recommended 506Low score 4With comment 15

Product: all (512)

Recommended5.0010 Aug 2026
Delivery
Service
Description
Delivery cost

Thermal mug 450 ml · @anna_k92

Not recommended2.756 Aug 2026
Delivery
Service
Description
Delivery cost

„The parcel took a week longer than the offer promised.”

Filter bottle 1 l · @Client:4821…

Rating requests: manual or automatic, always with conversion

A queue of orders you haven't asked about yet — one click and the request goes out. Or switch on the automation: SellerKokpit sends the request itself after delivery. The Sent tab shows how many requests turned into ratings — manual and automatic separately.

  • A queue of orders ready to be asked
  • One-click manual send or full automation
  • Request-to-rating conversion: total, manual, auto
  • Statuses: awaiting / rated
To ask 1,842Sent 421
Anna K.4 Aug · Thermal mug 450Ask
Marek B.4 Aug · Manual coffee grinderAsk
Ewa S.3 Aug · Filter bottle 1 lAsk

Requests sent

421

Conversion

6%

25/421 rated

Manual conversion

9%

2/22 rated

Auto conversion

6%

23/399 rated

Grzegorz S.28 Jul · Thermal mug 450AutoAwaiting
Marina Ł.28 Jul · Coffee grinderAutoRated ★5
Paulina P.27 Jul · Filter bottleAutoAwaiting

⭐ Low rating

now

Filter bottle 1 l · 2.75 · with a comment

🚨 "Not recommended" rating

5m

@Client:4821… · view the order

Be the first to know when something goes wrong

A low rating, a "Not recommended" or a new dispute — a push on your phone the moment it appears. You react immediately: answer the buyer before one rating drags the average down.

  • Push on every low rating
  • Alert on a "Not recommended" rating
  • Notification on a new dispute

Take care of account quality in SellerKokpit

Join the waitlist — early users get first access and a preferential price.

Join the waitlist